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Apr 24, 2024
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TCC Catalog 2017-18 [ARCHIVED CATALOG]
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PTN1132 Basic Business Skills for the Pharmacy Technician1 credit hour(s) | Fall | Spring Prerequisite(s): satisfactory completion of PTN1001C , CGS1060 , ENC1101 , HSC1538 . Corequisite(s): PTN1121 . This course involves a combination of online lectures and activities that introduce the professional skills that are critical to efficient operation of the pharmacy. Topics covered include customer service, protecting patients’ health information, ethics, third-party payers, medication and inventory control, business math applications, managing workflow, staffing, and team building. Emphasis is placed on communication skills and professionalism. Lecture: 1 hour. Does not count toward A.A. degree.
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