Mar 29, 2024  
TCC Catalog 2013-2014 
    
TCC Catalog 2013-2014 [ARCHIVED CATALOG]

Help Desk/Technical Support, A.S. (2137)


Program Purpose:
To provide students with extensive training in software applications, technical support, problem solving, troubleshooting and customer service.

Employment Types:
User support technician, help desk assistant

Program Length:
63 credit hours

Admission Requirements:
Standard high school diploma or GED diploma and meet the required minimum scores on the Florida Postsecondary Education Readiness Test, SAT or ACT (or complete the necessary developmental courses)

Academic Division:
Division of Technology and Professional Programs

Contact:
(850) 201-8352 or techedu@tcc.fl.edu

Course Information


General Education (15 credit hours)


Program Courses (40 credit hours)


Please refer to Course Descriptions for information on course availability by semester.

Program Electives (8 credit hours)


  • Any college-credit courses with CGS, COP, CET, CTS or GRA prefix; IDS2941 ; or courses approved by the TPP dean 8 credit hour(s)

Note:


* Exemption exam available: See Technology and Professional Programs Web page (www.tcc.fl.edu/tpp).

** Current A+ certification for credit. Contact Technology and Professional Programs division office at (850) 201-8352 or techedu@tcc.fl.edu for more information.