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  Nov 25, 2017
 
 
    
TCC Catalog 2014-15 [ARCHIVED CATALOG]

Help Desk/Technical Support Certificate (6323)


Program Purpose:
To prepare students for entry-level employment in the fields of help desk services and technical support.

Coursework in this program articulates into the Help Desk/Technical Support, A.S. (2137)  degree program.

Employment Types:
Help desk troubleshooter, technical support assistant

Program Length:
33 credit hours

Admission Requirements:
Admission requirements for TPP programs are the same as admission to the College: standard high school diploma or GED diploma. Most TPP program courses require students to be College-ready, which means the student must have appropriate placement scores, complete any needed developmental education or meet the requirements for a documented exemption.

Academic Division:
Division of Technology and Professional Programs

Contact:
(850) 201-8352 or techedu@tcc.fl.edu

View Information about Graduation Requirements and Year of Entry .

Course Information


Not all courses are offered in all semesters. View course description for availability.

Note:


* Exemption exam available: see Technology and Professional Programs Web page (www.tcc.fl.edu/tpp).

** Current A+ certification for credit. Contact Technology and Professional Programs division office at (850) 201-8352 or techedu@tcc.fl.edu for more information.