Nov 25, 2020  
TCC Catalog 2016-17 
    
TCC Catalog 2016-17 [ARCHIVED CATALOG]

CTS2155 Computer User Support

4 credit hour(s) | On Demand
Prerequisite(s): documented exemption, appropriate placement scores or completion of developmental education reading; and 3 credit hours of application software course(s).
Covers the technical, interpersonal, communication and problem-solving skills required for those who intend to serve as IT support professionals or have a desire to understand the needed skills. The course will cover the needs of the end user and the role of end user support. Lecture: 3 hours. Lab: 1 hour. Minimum of one hour per week in computer lab required.